Privacy Policy

Last updated: 3 October 2026

This policy explains how Glam Aesthetics LLP (LLPIN: ACD-4290, GSTIN: 36ABAFG3515B1Z1), Unit T-1, Level 3, Nakshatra Complex, Road No 36, Jubilee Hills, Hyderabad, Telangana 500033, operating BusinessOps, handles personal data. We follow the Digital Personal Data Protection Act, 2023.

1. What we collect

• Details you enter: your name, WhatsApp number, business name, city, business type and website address.
• Your website's public content, which our check reads to create your report.
• Payment status from Razorpay (payment ID, amount and contact details you give Razorpay). We never receive card, UPI or bank details.
• For done-for-you clients: onboarding details, the signed agreement record (name, time, IP address) and access you grant.
• Messages you send us on WhatsApp or email.

2. Why we use it

To create and save your report, deliver services you buy, contact you on WhatsApp about your report (with your consent, which you give on the form), issue invoices, and meet legal obligations. We do not sell your data.

3. Who we share it with

Only service providers we need to run BusinessOps: Cloudflare (hosting and database), Razorpay (payments), Meta (WhatsApp messaging), Resend (email) and Google (PageSpeed checks). They process data on our behalf under their own security and confidentiality terms.

4. How long we keep it

Reports and lead details are kept for up to 24 months so you can reopen your report. Payment and invoice records are kept as required by tax law. Done-for-you onboarding data is deleted within 30 days after the work ends.

5. Your rights

You can ask what data we hold, correct it, withdraw consent for WhatsApp messages (reply STOP), or request deletion by emailing admin@clinicops.org. Withdrawing consent may stop some services.

6. Security

Data is stored on encrypted, access-controlled systems. Payments are verified with Razorpay's signatures. We never ask for passwords where an invite option exists.

7. Cookies

We use only essential cookies and browser storage needed for the site to work (for example, remembering your report). We do not use advertising cookies.

8. Grievance officer

For any privacy concern or grievance, contact our Grievance Officer at admin@clinicops.org or +91 90569 05608. We respond within 7 working days.